IMS Login Service

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FAQs

  1. Log into https://loginservice.imsweb.com.
  2. Click your name in the top right corner.
  3. Select Settings to access your account information and edit your email.

Follow the Forgot Password? link on https://loginservice.imsweb.com and enter the email associated with your account. You will receive an email with your username and a link to reset your password.

An email will be sent to the email associated with the locked account. You can unlock it from the link in the email or wait an hour. Accounts are only locked for an hour.

Usernames are NOT case sensitive, but passwords are case sensitive.

Check with your project manager. This is a setting that can vary across applications.

  1. Log into https://loginservice.imsweb.com.
  2. Click your name in the top right corner.
  3. Select Settings to access your account information.
  4. Go down to the Forgotten Password Question and select Edit.

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